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Our Services

Experience Design

El Experience Design está centrado en otorgar a los usuarios (a) soluciones intuitivas de navegación para conectar con tus productos, marca o negocio de manera efectiva. Porque conocemos de Estrategias Digitales transformadoras.

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How do we do it?

Para obtener un Experience Design debidamente orientado, es preciso conocer las necesidades de tus clientes, identificando las principales ventajas y virtudes de tu marca, así como también las debilidades. Ya que es ahí donde aplicamos valor agregado a nuestra labor con estos cuatro puntos:

  • User-Centered Approach

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    We craft user-centered experiences that connect your products with the real needs of your customers—maximizing business value.

  • Omnichannel Integration

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    We create consistent, seamless experiences across multiple channels, ensuring customers can interact with your service easily—whether online, in person, or over the phone.

  • Continuous Improvement

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    We apply iterative design and ongoing feedback loops to constantly refine the service, adapting to market shifts and evolving customer needs.

  • Cross-Disciplinary Collaboration

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    We work closely with marketing, technology, and customer service teams to build integrated services that align business objectives with user expectations.

Applied Methodologies

Las metodologías aplicadas son herramientas que ayudan a optimizar cada punto de contacto, como Design Thinking y también Lean Service Design. A continuación, las metodologías que aplicamos:

Design Thinking

Customer Journey Mapping

Service Blueprinting

People

Co-Creation

Prototyping & Testing

Qualitative Research

Lean Service Design

These methodologies are integral to experience design. They enable the creation of highly effective, human-centered experiences—optimizing internal operations while improving outcomes for the end user

Digital Projects

Ejecutamos Digital Projects mediante flujos de trabajo ideados para la eficiencia. En cada gestión incrementamos la productividad midiendo la performance en las diferentes fases de cada proyecto.

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How do we do it?

Process automation uses technology to carry out tasks with minimal human intervention. This improves efficiency, reduces errors, and enhances your business competitiveness

  • Process Analysis

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    We evaluate existing workflows to identify areas of improvement and opportunities for automati

  • Solution Development

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    We build custom tools and systems that automate manual tasks—reducing errors and accelerating execution.

  • Technology Integration

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    We implement technological solutions that integrate seamlessly with your current systems, ensuring a smooth and effective transition.

  • Monitoring and Continuous Improvement

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    We track the performance of automated processes, continuously refining and optimizing them to maximize operational efficiency.

Applied Methodologies

In our process automation practice, we apply a range of proven methodologies to ensure optimal outcomes:

Lean

Six Sigma

Agile

BPM (Business Process Management)

These practices allow us to deliver innovative and effective solutions, tailored to business objectives and ready to meet the challenges of an ever-evolving market.

Data con IA

La Data con IA nos permite modelar información para anticipar las diversas tendencias del mercado comprendiendo la hiperpersonalización de la experiencia digital para las personas. Nuestro propósito es entregar información depurada y optimizar estrategias, para tomar mejores decisiones en tu negocio.

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How do we do it?

Our methodology enables organizations to anticipate future scenarios and make smarter decisions—securing a competitive edge in an ever-changing environment.

  • Data Analysis

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    We collect and analyze historical data to identify relevant patterns and emerging trends.

  • Algorithm Development

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    We design custom algorithms that model behaviors and forecast future outcomes tailored to your business context.

  • Results Visualization

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    We present insights using visual tools that simplify understanding and support better decision-makin

  • Implementation and Follow-up

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    We assist clients in implementing data-driven strategies and continuously monitor results to adjust and refine the models as needed.

Applied Methodologies

At Ki Technologies, we apply a range of methodologies to ensure our solutions are effective, user-centered, and impactful. Among the most widely used:

Design Thinking

Agile

Lean

Scrum

These methodologies enable us to deliver high-impact digital experiences that are both effective and fully aligned with our clients’ expectations and evolving needs

Staff Augmentation

En Ki Technologies potenciamos a las empresas con el talento especializado en modalidad Staff Augmentation, cubriendo perfiles clave en la gestión y estructura de trabajo.

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How do we do it?

Today’s organizations need world-class talent to ensure project success. Our goal is to deliver candidates who not only meet technical and cultural requirements but also add strategic value. Companies increasingly look for professionals with both expertise and soft skills to effectively collaborate with teams and stakeholders.

  • Evaluation & Selection:

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    We identify the key requirements for each profile, considering location, working model, technical and industry experience, and soft skills—essential for effective interaction across the organization.

  • Candidates:

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    We start with a curated shortlist of candidates, which we present to the client. Then, we coordinate joint interviews with the selected profiles. Once the client makes the final decision, we handle onboarding and organize a kickoff meeting.

  • Personalized Support:

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    Every client is assigned a dedicated Service Manager and Key Account Manager to ensure an exceptional service experience. We conduct continuous follow-ups, including team check-ins and 1:1 client meetings to identify improvement areas, coordinate replacements, and address training needs in a timely manner.

  • Training & Adaptation:

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    We support the adoption of new practices and technologies through targeted training programs, ensuring that the team is fully aligned with the client’s goals.

  • Monitoring & Adjustments:

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    We continuously assess staff performance and integration, adjusting our strategies as needed. Our focus on team well-being enhances both the employee experience and the outcomes for our clients.

Applied Methodologies

En la implementación de Staffing, utilizamos varias metodologías para maximizar el impacto.

Lean

Design Thinking

Agile

BPM (Business Process Management)

These methodologies enable us to deliver high-impact digital experiences that are both effective and fully aligned with our clients’ expectations and evolving needs

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